Training can be time consuming and costly, but it’s also crucial to the success of your business. After all, your cleaners are the most important people on your customer service team! To help you ensure your training program is as effective yet efficient as possible, here are 12 tips to help you save time and money while delivering quality training.Read more
While the 2018 Academy Awards wasn’t on everyone’s radar this year, Swept’s resident movie buffs made sure to tune in this past Sunday night. So you can imagine how delighted we were to see the film that received the highly coveted Oscar for Best Picture is about a woman who works at a secret government laboratory as a…. **drum roll please** You guessed it! A janitor!Read more
If you’ve hired cleaners in the past or are doing so now, you know it can be a time-consuming and even frustrating process. Some people will express interest in the job but not provide enough information to even merit following up, while others will fill out an entire application form but then not show up to the interview. If you’re new to the industry and are thinking about hiring your first few cleaners, it may feel overwhelming. What questions should you ask them? What paperwork do they need to fill out? Having ran a cleaning company ourselves, we know it isn’t easy.Read more
We all know that finding new cleaners for your business is a tough challenge.
Availability, fit with your culture, what you’re looking for, what they’re looking for, it all plays a major role in finding a win win. One source for great employees that many cleaning businesses overlook or under utilize is their existing staff.Read more
Many think that a job description for a cleaner doesn’t require much thought. If your approach is to hire anyone that will show up, then that might work, but if you’re tired of dealing with cleaner turnover you may want to read on…Read more
Do you post jobs online when hiring new cleaners? If you answered yes (which you should have,) then you know how it feels to be faced with hundreds of job applications piling up in your inbox. The worst part, most of the applicants do not meet the basic criteria for you to hire them. My business partner (Matt) created a solution for this and basically saved my sanity; so we decided to build a public, free tool to allow other janitorial companies to benefit.Read more