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January 20, 2021
In this article, we’ll share the approach that helped keep our retention rate at over 90% when we ran our own commercial cleaning company.
October 13, 2020
Communication and team development are important for every business. But it’s especially crucial for janitorial company owners to keep things running. Here’s why communication is essential to every cleaning company’s success and how business owners and managers can support better communication goals on their teams.
September 29, 2020
As you’ve probably experienced, succeeding in the world of janitorial cleaning can be tough. You need to be more reliable, thorough, and transparent than your competitors—and continually prove that your business is worth sticking with for the long term.
September 1, 2020
Communication is the foundation of any great relationship. If you run a janitorial business, your success often depends on how you interact with your clients. At the beginning of a new contract, communication is usually quite good, but it often starts to break down over time.
February 11, 2020
Retaining cleaners is one of the biggest sticking points the janitorial industry faces. With as much as 300% employee turnover, it is the highest of any industry… learn how to put a dent in those numbers.
January 6, 2020
Effective communication fosters trust by reducing misunderstandings and increasing responsiveness. Both outcomes offer great value to your janitorial service.
October 20, 2016
It’s 8am and your phone is ringing. A long-time client has just arrived at their office to find that the board room didn’t get cleaned last night, and apparently, that’s the last straw. You’re shocked, because as far as you knew, they were a happy customer until now. Sound familiar?