As the owner of a commercial cleaning company, you could likely recommend many different products, supplies, and pieces of equipment as “must-have’s” for a successful cleaning business.
The unfortunate truth is that what most janitorial business owners are lacking is a digital toolkit. An online arsenal, if you will.
We’re talking blogs, tools, and other resources that don’t just help you in your business — but rather help you work on your business. In other words, help you spend less time doing things you don’t enjoy, and more time on the things that light you up.
So when we shifted to a janitorial software company, we set out to change that.
Between the resources we’ve developed and a few we’ve awesome partnerships we’ve made over the years, we’re happy to share with you something we wished we had when we were a janitorial company:
The Ultimate Online Tool Kit for Your Janitorial Business
Below is a list of tools, materials and resources that we recommend anyone growing a commercial cleaning company have in their back pocket.
1. The Complete Guide to Cleaner Retention
Cleaner turnover rates are a HUGE problem in the janitorial industry. We’re talking anywhere from 75-375% turnover each year. Yikes!
Our Complete Guide to Cleaner Retention includes:
- The real cause of cleaner turnover
- Training program checklist
- Sample cleaning instructions
- Best practices for giving feedback
- Best practices for employee recognition
- Technology that supports your cleaners
- Sample exit interview script
This free hiring tool will change the way you hire cleaners.
It’s as simple as creating your job posting on Cleaning Jobs, sharing it on online job boards like Craigslist as you normally would, then viewing the responses to your posting within Cleaning Jobs. There you will find them sorted based on which candidates are the best match for a given job.
By selecting candidates who are most suited for a job, you’ll improve employee retention rates and reduce the amount of time and money you spend on hiring. How cool is that?
Not only does it rank applicants based on who is the best match for the job, but it stores their application so that you’ll always have a database of cleaners to hire from in the future.
“I am using Cleaning Jobs and LOVING it!”
— Julie McAdoo, Office Pride
3. The 21 Day Sales Challenge
Don’t worry, this may sound more like work for you than a time-saving tool, but this “Challenge” is simply a neatly packaged set of resources (cold-calling scripts, email templates, checklists, interview questions, etc.) that you can use to land new customers for your business.
Between videos, blog posts and downloadable worksheets / templates, Swept’s CEO, COO, and Sales Manager have given you everything you need to close your next contract.
Delivered to your inbox over the course of 3 weeks, the Sales Challenge has gotten fantastic reviews and helped janitorial companies win business.
“I really enjoyed the challenge and I appreciate the Swept team from putting this together. One of the things I really liked was the practical application and Swept sharing documents that I can begin to use right away.”
— Sheldon Brown, Crisp & Clean
4. Swept Quick Estimate Tool
An easy-to-use mobile app, the Quick Estimate tool helps you calculate what you should charge for a new cleaning job.
And because this brand new tool has just hit app stores, you’ll be among the first cleaning companies to have a quote calculator on their phone during a walk through. By showing potential customers that you’re ahead of the curve and willing to use innovative new approaches to save time, you’ll be sure to impress!
The Quick Estimate Tool is a free and available for both iOS and Android devices.
5. Grow My Cleaning Company Podcast
As if an awesome Facebook community isn’t enough, Mike Campion also provides his audience with super helpful learning content via the Grow My Cleaning Company podcast.
With two new episodes released each week (we’re not sure when these people sleep!) the amount of great content is endless. And because it’s in podcast form, it’s a great way to learn while on the go — you could listen in your car, while doing paperwork, or even while cleaning!
Now, we’re a little biased, but one of our favorite episodes is Manage Your Employees Better with Swept CEO Mike Brown. Take a listen below!
6. Proposify Proposal Software
If you’re not already using a proposal software, you should be. There, we said it. Professional looking proposals will make your business seem more professional, thereby increasing the likelihood of you closing the deal.
Our favorite proposal software is Proposify. It offers a wide variety of proposal templates, completely free of charge. The best part about this gallery of free, professionally written and designed templates? It includes one specifically designed for cleaning companies!
“I can literally quantify 70+ hours saved by switching to Proposify for contracts. Lifesaver for small businesses.”
— Collin Belt, Ice Nine
7. The Cleaning Marketer’s Planning Checklist
Best-selling author, Infusionsoft Ultimate Marketer and multi-award winner, Lisa Macqueen knows how to use smart marketing strategies, systems and automation to grow a cleaning business!
Lisa took an ‘average’ office cleaning company and turned it into a multi-million dollar international empire in a little over 2 years and is now in hot demand as a speaker, consultant and mentor in Australia, New Zealand, and the US.
Her business, Cleaning Marketer (cleaningmarketer.com), coaches and mentors
cleaning business owners on not only how to be amazing, but how to stand out
and play in a field of 1 and succeed in the area they often struggle with the
most, their sales, marketing, and having a cleaning business with “Systems that
S.Y.S.T.E.M” (save you some time, energy and money)…
While Lisa has loads of great resources, we love her checklist that helps you Ensure Your Prospects NEVER slip through the cracks again!