As the owner of a commercial cleaning company, you could likely recommend many different products, supplies, and pieces of equipment as “must-have’s” for a successful cleaning business.
The unfortunate truth is that what most janitorial business owners are lacking is a digital toolkit. An online arsenal, if you will.
We’re talking blogs, tools, and other resources that don’t just help you in your business — but rather help you work on your business. In other words, help you spend less time doing things you don’t enjoy, and more time on the things that light you up.
So when we shifted to a janitorial software company, we set out to change that.
Between the resources we’ve developed and a few we’ve awesome partnerships we’ve made over the years, we’re happy to share with you something we wished we had when we were a janitorial company:
The Ultimate Online Tool Kit for Your Janitorial Business
Below is a list of tools, materials and resources that we recommend anyone growing a commercial cleaning company have in their back pocket.
the complete guide to cleaner retention
Cleaner turnover rates are a HUGE problem in the janitorial industry. We’re talking anywhere from 75-375% turnover each year. Yikes!
Our Complete Guide to Cleaner Retention includes:
- The real cause of cleaner turnover
- Training program checklist
- Sample cleaning instructions
- Best practices for giving feedback
- Best practices for employee recognition
- Technology that supports your cleaners
- Sample exit interview script
This free hiring tool will change the way you hire cleaners.
It’s as simple as creating your job posting on Cleaning Jobs, sharing it on online job boards like Craigslist as you normally would, then viewing the responses to your posting within Cleaning Jobs. There you will find them sorted based on which candidates are the best match for a given job.
By selecting candidates who are most suited for a job, you’ll improve employee retention rates and reduce the amount of time and money you spend on hiring. How cool is that?
Not only does it rank applicants based on who is the best match for the job, but it stores their application so that you’ll always have a database of cleaners to hire from in the future.
“I am using Cleaning Jobs and LOVING it!”
— Julie McAdoo, Office Pride
The 21 Day Sales Challenge
Don’t worry, this may sound more like work for you than a time-saving tool, but this “Challenge” is simply a neatly packaged set of resources (cold-calling scripts, email templates, checklists, interview questions, etc.) that you can use to land new customers for your business.
Between videos, blog posts and downloadable worksheets / templates, Swept’s CEO, COO, and Sales Manager have given you everything you need to close your next contract.
Delivered to your inbox over the course of 3 weeks, the Sales Challenge has gotten fantastic reviews and helped janitorial companies win business.
“I really enjoyed the challenge and I appreciate the Swept team from putting this together. One of the things I really liked was the practical application and Swept sharing documents that I can begin to use right away.”
— Sheldon Brown, Crisp & Clean
Quick Estimate Tool
An easy-to-use mobile app, the Quick Estimate tool helps you calculate what you should charge for a new cleaning job.
And because this brand new tool has just hit app stores, you’ll be among the first cleaning companies to have a quote calculator on their phone during a walk through. By showing potential customers that you’re ahead of the curve and willing to use innovative new approaches to save time, you’ll be sure to impress!
The Quick Estimate Tool is a free and available for both iOS and Android devices.
These might not be tools, exactly, but they are certainly helpful resources! This online workshop series covers four of the biggest challenges faced by commercial cleaning companies: sales, marketing, hiring, and cleaner retention.
In addition to video training by experienced industry professionals, there are also downloadable workbooks to help you record what you’re learning as you go.
The best part? You can do all of them on your own schedule, from the comfort of your desk!
“These workshops aren’t about marketing or sales in general — they are specifically focused on the janitorial industry. I would definitely suggest them to anyone running a commercial cleaning company.”
— Jason Martell, Inside-Out Cleaning Services
Grow My Cleaning Company Facebook Group
Some questions are best answered by people who are facing similar challenges as you. For those questions, you’ll want an engaged group of peers in the janitorial industry. The best place to get that? Mike Campion’s Grow My Cleaning Company Facebook Group is arguably the most active, support-focused community of cleaners the internet has to offer, and we recommend it to everyone in the industry.
Cleaning Nation, as Mike lovingly refers to his community, is made up of both residential and commercial cleaners from all over the world, so you’re sure to get a variety of perspectives on any issue you present to the group. Plus it’s an opportunity to share your own expertise and help others!
Not to mention Mike and his wife Nathalie are super cool humans who love to help business owners by providing hugely valuable learning content. But you can read more about that below.
Grow My Cleaning Company Podcast
As if an awesome Facebook community wasn’t enough, Mike also provides his audience with super helpful learning content via the Grow My Cleaning Company podcast.
With two new episodes released each week (we’re not sure when these people sleep!) the amount of great content is endless. And because it’s in podcast form, it’s a great way to learn while on the go — you could listen in your car, while doing paperwork, or even while cleaning!
Now, we’re a little biased, but one of our favorite episodes is from just a few weeks ago — Manage Your Employees Better with Swept CEO Mike Brown. Take a listen below!
If you’re not already using a proposal software, you should be. There, we said it. Professional looking proposals will make your business seem more professional, thereby increasing the likelihood of you closing the deal.
Our favorite proposal software is Proposify. It offers a wide variety of proposal templates, completely free of charge. The best part about this gallery of free, professionally written and designed templates? It includes one specifically designed for cleaning companies!
Not convinced? We wrote an entire blog post about why we love Propsify, which you can read here.
“I can literally quantify 70+ hours saved by switching to Proposify for contracts. Lifesaver for small businesses.”
— Collin Belt, Ice Nine
The Complete Guide to Hiring for Your Janitorial Business
If you’re looking for a one-stop-shop for everything cleaner hiring related, this is your guide. This free, downloaded PDF is jam-packed with templates, scripts and recommendations that will save you time on screening, interviewing, and creating an employee referral program.
Get your own copy of the Hiring Guide by clicking the image below:
THE CLEANING MARKETER
Best-selling author, Infusionsoft Ultimate Marketer and multi-award winner, Lisa Macqueen knows how to use smart marketing strategies, systems and automation to grow a cleaning business!
Lisa took an ‘average’ office cleaning company and turned it into a multi-million dollar international empire in a little over 2 years and is now in hot demand as a speaker, consultant and mentor in Australia, New Zealand, and the US.
Her business, Cleaning Marketer (cleaningmarketer.com), coaches and mentors
cleaning business owners on not only how to be amazing, but how to stand out
and play in a field of 1 and succeed in the area they often struggle with the
most, their sales, marketing, and having a cleaning business with “Systems that
S.Y.S.T.E.M” (save you some time, energy and money)…
While Lisa has loads of great resources, we love her checklist that helps you Ensure Your Prospects NEVER slip through the cracks again!