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November 20, 2017
Like most business owners, you probably have a love/hate relationship with proposals. You love proposals because, if successful, they lead to new customers and more money coming into your business. But, creating proposals can be a pain in the butt. They’re time-consuming, you may not be sure exactly what to include, and, if you don’t win, it can feel like a big waste of time. The fact is, love ‘em or hate ‘em, you need proposals to bring new business in the door. So let’s look at ways to improve how you create proposals, so you spend less time creating them and more time winning them.
November 3, 2017
At Swept we talk about employee retention in the cleaning industry a lot. Because 1, constant employee turnover almost always has a negative impact on customer satisfaction… and 2, we’ve surveyed janitorial business owners and found that keeping cleaners is one of the biggest challenge the industry faces. Employee turnover rates in the janitorial industry average between 75% and 375% each year. So even though we’ve written articles about how to improve cleaner retention, we feel like there is more to be said on the topic. We want to get to the root of the problem and understand: What actually causes high turnover in the janitorial industry?
October 27, 2017
This is the second article in a two part series on time management practices that lead to growth in your janitorial business. If you haven’t read the first part “The Real Reason You’re Not Getting Anything Done” I recommend doing that first. It will lay the foundation for what I’m about to teach you. So, what am I about to teach you? A technique called “Revenue Block Time”
October 23, 2017
When I first started my cleaning business, my day was definitely running me. It was so discouraging going home at the end of the day and feeling like despite being busy and working a reeeeally looooong day… (which wasn’t really over, because I would no doubt receive texts and calls from cleaners throughout the night…) I felt like I hadn’t accomplished anything. Because I spent all day multi-tasking.
October 12, 2017
1. Being woken up in the middle of the night! We put this one first because when we ran our own cleaning business it was what drove us to build the software we now offer to other janitorial companies: Getting calls from cleaners with questions / problems in the middle of the night wasn’t just annoying — the disruption to my sleep affected my productivity and performance in other areas of the business. If this is an issue in your business, I encourage you to try out our app!
October 6, 2017
You’ve got the business name. The website. The supplies. Now all you need is… customers. If generating leads for your commercial cleaning business is your toughest challenge right now, this post if for you.
August 4, 2017
As the owner of a commercial cleaning company, you could likely recommend many different products, supplies, and pieces of equipment as “must-have’s” for a successful cleaning business. If you’re new to the business, and don’t yet have favorite tools, you’ve probably considered asking others what they would recommend for a given job. The unfortunate truth is that what most janitorial business owners are lacking is a digital toolkit. An online arsenal, if you will.
August 3, 2017
Since getting into the business of building tools and learning resources for janitorial customers, we’ve received a lot of question about marketing. Do I need a website? Should I use Facebook ads? Where else can I advertise my cleaning company? We answered many of these questions in the One Page Marketing Plan workshop video, which you can access here. In this post we’ve outlined a few key tools that will help you implement what we go over in the workshop, or just get started on some of the most popular marketing projects that business owners tend to tackle.