Come along with us for Swept Chats, an informative journey into the future, and history of our industry with the folks who built it, and folks who are blazing trails through it today.
Turnover happens. Every business that relies on staff to deliver their service or product understands the vast amount of time, energy and money wasted when a member of your team leaves. Turnover is specifically costly in the janitorial Industry. Olan Hyde, Director of Operations at Office Pride, estimates that losing a cleaner costs his franchisees approximately $2,000, all costs considered (advertising, screening, interviewing, training, etc.) $2,000 lost on ONE cleaner!Read more
When we started our cleaning company years ago, we had no idea the amount of time that we would spend finding and hiring great, dependable cleaners. After countless hours of trial and error, we came up with a way to automate 95% of the process so we could focus on interviews with people that were as serious about working with us as we were with them.Read more
Have you ever hung up the phone after talking to a prospective client and thought “I wonder how they found out about us…”? When we were a cleaning company, we tried lots of different marketing tactics — even things like putting ads on pizza boxes. Because who doesn’t love pizza?! ? ? But when it came time to re-invest in that tactic, we knew to say “No way, Jose” to those pizza box ads, because they just weren’t working.Read more
When we started Clean Simple years ago, we set out to be a new type of cleaning company. We believed that there was an opportunity to leverage technology not only to improve our customer’s experience, but also to improve the experiences of the cleaners that chose to work with us.Read more
Whether you realize it or not, your customers and your workforce are changing. These days, the decision makers at the businesses that hire you have grown up in the digital age. They don’t remember a world without modern internet. They learned to type before they could cursive write. Millennials. Roughly defined as the group of people who “reached adulthood in the early 21st century,” they are highly connected and are used to having an abundance of information at their fingertips.Read more
Do you post jobs online when hiring new cleaners? If you answered yes (which you should have,) then you know how it feels to be faced with hundreds of job applications piling up in your inbox. The worst part, most of the applicants do not meet the basic criteria for you to hire them. My business partner (Matt) created a solution for this and basically saved my sanity; so we decided to build a public, free tool to allow other janitorial companies to benefit.Read more
When I was running our commercial cleaning company I was always stressed. Sometimes I felt like I was drowning. I couldn’t come up for air because there were so many things within the business that needed my attention. From what I hear from the industry today, many of you are experiencing the same thing.Read more