Lisa MacQueen walks us through the best worst ideas to avoid if success is your goal. The janitorial industry is littered with pitfalls to look out for. You’re welcome!
What does a ‘win’ look like in your janitorial business? You might be thinking things like: Winning a bid over your competition. Pleasing your clients, earning new business from a referral. Hitting a milestone like 20 years in business.Read more
It’s no secret that hiring and retaining qualified staff for your cleaning company is one of the top challenges that Building Service Contractors (BSC) have struggled with for decades. This challenge topped CMM Magazine’s BSC Business Roundup again this year, reporting that 85% said Recruiting and Retaining staff was their number one challenge. Employee turnover is expensive and can disrupt your client’s service.Read more
It’s 8am and your phone is ringing. A long-time client has just arrived at their office to find that the board room didn’t get cleaned last night, and apparently, that’s the last straw. You’re shocked, because as far as you knew, they were a happy customer until now. Sound familiar?Read more
Deciding to start a business can be one of the most exciting and empowering steps someone can take. Being your own boss, charting your own course, taking control of your life in a way that only an entrepreneur can. When my co-founder and I started our first company together (Swept) we selected the Janitorial Industry for two reasons. We both had a passion for customer service and we both wanted to work with people.Read more
One of the features that our customers love is the ability to translate cleaning instructions. They often share how it has helped them support their cleaners so much better. We’re really excited to announce that we are taking our translation features even further. Starting today, customers with Enhanced Translation activated for their account can communicate with their cleaners in over 100 Languages.Read more
We all know that finding new cleaners for your business is a tough challenge.
Availability, fit with your culture, what you’re looking for, what they’re looking for, it all plays a major role in finding a win win. One source for great employees that many cleaning businesses overlook or under utilize is their existing staff.Read more
We’re really excited to announce the release of our new scheduling features into Swept! Starting today, customers are able to create and communicate shift schedules to their cleaners through our web and mobile apps. These features will help your team stay on the same page and make sure you know about issues while you still have time to react.Read more
Since we launched CleaningJobs back in the beginning of May we’ve had a tonne of great suggestions. We’re excited to announce the release of 2 new features to CleaningJobs.co Starting today, applicants will be able to submit resumes with their application. Hiring managers will be able to make attaching a resume mandatory or optional.Read more