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August 2, 2017
The janitorial Industry hasn’t changed much in the last 10 years. And while many would say this is a bad thing, it does create an opportunity for companies who are willing to try new things to stand out amongst the competition – both to clients and cleaners. There are no doubt countless ways you could make your company stand out. You could mail potential customers outlandish gifts. Appoint a cat as your new CEO. Or hire someone to stand on a street corner, singing your praises in a chicken costume.
July 14, 2017
If you’ve ever tried Googling “how to improve cleaner retention” or “how to market a cleaning company” you know how hard it is to find helpful information like this for the janitorial industry. So when we switched from being a cleaning company like yours to a janitorial software company, we vowed to provide our customers with as many educational materials as possible.
July 4, 2017
Winning new contracts is one of the toughest challenges commercial cleaning companies face. It’s hard to know where to find new leads, how to stand out from the competition, and how to avoid competing on price. It’s such a big issue that it’s even stopped owners who love our software from “putting a ring on it” so to speak…because investing in your business is scary if you don’t know when you’ll sign your next contract.
June 15, 2017
The quote is complete and the keys to their office are in my hand… yet when I walked in the door the first thing the office manager said was “We are getting a few other quotes this week.” In 2014, when I started using technology in my commercial cleaning business, this was the norm. In fact, it happened enough times that I had to step back and assess (and now share) what was going on. In this article I outline how I maintained a close rate of 80% of the contracts I bid on – without competing on price.
April 27, 2017
If you’re managing a small to medium size commercial cleaning company, you’re likely juggling a variety of tasks on a daily basis, and responding to RFPs, phone calls, and website inquiries are just a few of them. And while these tasks are crucial to your company’s success and growth, they are also time-consuming and in some cases, resource-intensive. That’s why it’s important to prioritize the leads that are most likely to result in a signed contract, and beyond that, the ones that will become your best long-term customers.
April 26, 2017
As the owner / operator of a janitorial company, responding to RFPs is likely something you spend a lot of your time doing. And if you’re looking to grow your business, bidding on new contracts definitely deserves to be a priority. But when you’re wearing many hats, other urgent tasks can begin to get in the way of responding to RFPs in a timely manner, or investing the time they deserve. This is a habit you’ll want to avoid, because…
February 27, 2017
You’re not going to be working forever, that’s a given. You might even take a vacation now and again (imagine that!) Just because you’re leaving, doesn’t mean your cleaning business has to stop. In fact, you can earn more if it doesn’t. If your business is going to keep growing, even after you’ve walked out of it, you’ll need an exit strategy to successfully transfer ownership to someone else. Setting the wheels in motion now will radically boost the value of what you have built – that will become very clear in the price tag once you sell.
January 26, 2017
You’re busy right? I know a lot of us are busy, but running a Janitorial business is a different kind of busy! Managing schedules, hiring new cleaners, keeping new cleaners, winning new business… the list goes on… and on….and on. In this post we look at 2 things: 1) How to use the “Getting Things Done” method to boost productivity 2) Our favorite productivity tools to help you get even more done