When companies start looking to replace their cleaning company, it’s generally because their current provider failed them in some way. Other than price, the most common issue is a failure to deliver on the scope of work with consistent results. Your contract is your commitment to your customer, proving you can keep your brand promise and deliver a consistent standard of cleanliness.
Location-based instructions are useful when you want to ensure everyone that works at the same location has the same instructions. For example, if you don't want them to dust certain areas or use certain cleaning products, you can include that in your instructions. You can make it even easier by adding pictures to be crystal clear of the expectation at a particular site.
Our customers love this feature because it saves them time and money. They no longer have to spend hours writing up instructions and then printing them off only to find out they missed something or needed to add more detail. Bonus - Cleaner Instructions in Swept can be automatically translated into your cleaners’ language of choice!
It’s the little things that count. When it comes to cleaning, checklists are one of the most important tools you have in your arsenal. They keep your team on track and ensure that every task is completed — and done right. Checklists allow you to set your clients' preferences in detail and know that the high standard expected has clearly been communicated to your cleaners at the start of their shift — leaving no room for mistakes!
Our Enhanced Checklists allow you to assign tasks to individual cleaners, track their progress as they complete them and see what's been done, what still needs to be completed, and who's responsible for each task. You can set daily, weekly, monthly, quarterly and even annually recurring checklists—allowing you to set them once and have it automated forever more—or until you put an end date!
Cover your bases from start to finish with Swept’s suite of Quality Assurance features. Instructions and Checklists set your cleaners up for success. While Inspections allow you to close the loop both for you and your clients.