Cleaner Problem Reporting

Solve problems before they become client issues

  • Cleaners can give updates at the end of their shift
  • Helps create a culture of transparency where cleaners feel comfortable reporting problems
Get the right people, in the right place, at the right time

Cleaners are responsible for the care of your contracts. They are the ones that go into your clients' spaces and make sure they are clean and tidy. However, this is not an easy job—and it can be an isolating experience.

As a janitorial owner, you want to ensure that your cleaner is treated fairly and valued for their work. You also want them to stay with you as long as possible. Cleaner turnover averaged 300-400% each year. So it is important to make sure you have a good relationship with the people that work with you on a regular basis.

And when your employees are not being properly supported and communicated with, it can reflect in the quality of their work. That puts your employee and your customer at risk.

This is why Swept created Mood Reporting: a simple way for cleaners to report their mood after each shift. At the end of every shift, cleaners are asked how they feel about cleaning using three emojis. The answers get sent to managers who can then use this data to proactively intercept issues or analyze trends in employee morale. It’s no wonder why Swept helps its customers retain employees 91% higher than the industry average!

The difference between someone quitting and staying might be as simple as re-arranging a schedule, excluding a certain location, or being flexible in allowing someone to take the next week off for personal issues!

What our users say

“Swept really finds that unique balance of having a tool that is data-driven for management but yet for the cleaners it's a very streamlined and simple app to use - I have found that that is really important.”
Owner, Night Shift Commercial Cleaning Services
“Our company loves the inspection features, location-specific communication, and the mood reports to help our cleaners communicate with supervisors. These are just a few of the features we like!”
Kevin R
Operations Manager (Capterra)
“I love how easy it is for my staff to learn the software. From the part-time cleaner in the field to the manager. The learning curve is just a couple of days. It keeps track of hours, the mood of my cleaners, the budget for cleaning hours, and the crazy schedule. I can't imagine running my company without the software.”
President (Capterra)
ow we fix cleaner no shows, quality issues, and retention

How we fix cleaner no shows, quality issues, and retention

We asked over 300 commercial cleaning business owners/managers & supervisors what keeps them up at night.

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Your Questions Answered

Is there a Mood Report?

Yes - Managers and supervisors are able to pull the Cleaner Mood Report and can download it by CSV or PDF. This is a great way to keep a pulse on any employee trends.
Swept Technologies, Inc.

PO Box 27172 Fenwick
Halifax, NS B3H 4M8


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