December 3, 2016
What does a ‘win’ look like in your janitorial business? You might be thinking things like: Winning a bid over your competition. Pleasing your clients, earning new business from a referral. Hitting a milestone like 20 years in business.
November 17, 2016
It’s no secret that hiring and retaining qualified staff for your cleaning company is one of the top challenges that Building Service Contractors (BSC) have struggled with for decades. This challenge topped CMM Magazine’s BSC Business Roundup again this year, reporting that 85% said Recruiting and Retaining staff was their number one challenge. Employee turnover is expensive and can disrupt your client’s service.
October 20, 2016
It’s 8am and your phone is ringing. A long-time client has just arrived at their office to find that the board room didn’t get cleaned last night, and apparently, that’s the last straw. You’re shocked, because as far as you knew, they were a happy customer until now. Sound familiar?