October 20, 2016
It’s 8am and your phone is ringing. A long-time client has just arrived at their office to find that the board room didn’t get cleaned last night, and apparently, that’s the last straw. You’re shocked, because as far as you knew, they were a happy customer until now. Sound familiar?
May 9, 2016
Turnover happens. Every business that relies on staff to deliver their service or product understands the vast amount of time, energy and money wasted when a member of your team leaves. Turnover is specifically costly in the janitorial Industry. Olan Hyde, Director of Operations at Office Pride, estimates that losing a cleaner costs his franchisees approximately $2,000, all costs considered (advertising, screening, interviewing, training, etc.) $2,000 lost on ONE cleaner!