On any given day someone may spot an issue with the work being done, but if it's not reported, nothing gets done about it. Even if it is reported, you often don't have time to address every issue as they come up.
With Inspections, you can get a snapshot of any concerns and decide what needs to be addressed immediately and what can be addressed in the future. Inspections allow you to see if you have a one-time problem, a trend at a particular location, or with a particular cleaner.
Inspections are also an effective way to hold your team accountable for the quality of their work – and recognize them when they do great work! When your crew knows you are checking in and reviewing their work, they'll be more likely to pay special attention to it. Inspections are mission-critical when you have committed to a quality standard. You won the contract by setting an expectation, now you need to ensure you can deliver.
Share Inspection Reports with your clients to showcase the quality of your service. Using any Android or iOS device, you can create custom plans that include unlimited inspection points and then email the completed report to your client before you even leave the building.
Inspections are the perfect way to maintain strict quality control, proactively address problems, and demonstrate to clients that your business is committed to meeting janitorial cleaning client demands.
Cover your bases from start to finish with Swept’s suite of Quality Assurance features. Instructions and Checklists set your cleaners up for success. While Janitorial Inspections allow you to close the loop both for you and your clients.