Why did you build Swept+?
This new mobile app is how we’ve rolled all your feedback into a better experience and improved platform. This app also gives us room for more new features in the future.
How much does the new app cost?
There is no additional cost to switch to Swept+
Are there Swept+ training videos for my managers/supervisors?
Yes. Training videos are available for managers/ supervisors HERE
Are there training videos for my cleaners?
Yes. Training videos are available in both English and Spanish:
Access English videos HERE
Access Spanish videos HERE
How do I turn on auto-updates to the Swept app?
Turn on auto updates on iPhone. More info HERE
Turn on auto updates on Android. More info HERE
What happens if one of my staff is still on a different version of the mobile app?
This will not present any issues. Both Swept+ and the legacy mobile app share the same data. All your information will be the same regardless of what mobile app you use.
Why can’t my cleaners sign into Swept+ with their phone number?
They most likely need to add the + and country code with their phone number. For example, 506-999-3454 would be put in as +15069993454 in US or Canada. Australian customers would start with +61 and UK customers +44.